Can I make changes to an existing order?

Great question. Here’s where things currently stand.

  • If you’re moving within the same city, we can update your address manually if you contact us. Reach out to us via the form at the bottom of help.play.date and give us all the details.

  • If you’re moving to an entirely new city, state, or country, changing your shipping address will require a new order — because taxes and shipping costs will need to be completely recalculated. To do this, cancel your order at play.date/orders, then place a new one; note that this can only be done before your order ships. Currently, it’s not possible to maintain your place in our queue once you cancel your order.

  • Visit play.date/players/account to update your email address or any other account details.