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We currently expect to return emails within one business week. Please be aware that we do not process support email between 5PM Friday and 9AM Monday Pacific Time and we appreciate your patience at times of greater support volume.

Please send press-related inquiries to press@play.date.

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Note that we also have a media kit you can use.

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Your serial number can be found inside the crank dock, or by going to Settings > System > Device info.