Where is my package?
Where to find your tracking info, lost packages, and more.
Shipping
Questions and answers about shipping issues.
What countries will Playdate ship to?
Playdate will be available in select countries at launch, with more to come.
When will units actually start shipping?
We'll begin shipping Playdate orders in early 2022.
You can browse for answers by category:
-
- Manual
- How to use basic Playdate features.
-
- Games
- Your guide to Playdate games: where to find them, how to play them, and how to make them.
-
- Hardware
- Details about Playdate's hardware and accessories.
-
- Developer
- Information for Playdate Developers.
-
- Accessibility
- Learn more about Playdate's accessibility features.
-
- Orders
- Details about ordering your Playdate.
-
- Service
- Find our return policy, order cancellation policy, warranty, and assorted regulatory info.
-
- Shipping
- Questions and answers about shipping issues.
-
- Accounts
- All about your Playdate account.
-
- Press
- Find out who to contact and how to get our media kit.
-
-
Or search by keyword:
- Manual
- How to use basic Playdate features.
- Games
- Your guide to Playdate games: where to find them, how to play them, and how to make them.
- Hardware
- Details about Playdate's hardware and accessories.
- Developer
- Information for Playdate Developers.
- Accessibility
- Learn more about Playdate's accessibility features.
- Orders
- Details about ordering your Playdate.
- Service
- Find our return policy, order cancellation policy, warranty, and assorted regulatory info.
- Shipping
- Questions and answers about shipping issues.
- Accounts
- All about your Playdate account.
- Press
- Find out who to contact and how to get our media kit.