Before you purchase a pre-owned Playdate…

NOTE: This post pertains to Playdates for sale from an unknown seller, on eBay or similar. This post does not apply to refurbished Playdates sold by Panic.

Our #1 tip when buying a Playdate from an unknown seller: make sure the Playdate is no longer registered to the seller.

You can do this by asking them to send you a photo of their Playdate in its current state. Its screen should look like one of these two images:

Skip Intro screen
Skip Intro screen
First step of Setup Wizard
First step of Setup Wizard

If you do not have a photo verifying the Playdate’s unregistered state, you can still consider buying the Playdate. But your purchase will come with some risk, and may require extra effort to de-register the Playdate before you can use it.

If you’ve already purchased a Playdate that is still registered…

If you didn't find an answer above, contact us